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bti products: Specialists in Microbial Detection and Control

Shipping & Handling

Shipping
All shipments are FOB Bayfield, CO unless otherwise indicated.

Shipping Within the USA
BTI Products’ courier of choice is United Parcel Service (UPS), however, we can also ship via FedEx.  Various shipment service levels (e.g., Overnight, 2-Day, 3-Day, Ground) are available.  Please select your shipping method when prompted during checkout.

For UPS overnight delivery, orders must be submitted Monday through Thursday by 12 pm MT.  Overnight delivery is only guaranteed on in-stock orders.  

In-stock products can be shipped the same business day if order is received and verified prior to 12 pm MT.  Orders for in-stock items placed after 12 pm MT or those shipped via FedEx will ship the following business day after the order is placed.

Special order or custom items require at least 14 business days’ advance notice before they will be shipped.


Shipping to a Different Address
You can opt to send a package to:

  • Your "Bill To" Address—the same address as the billing address on your credit card
  • Your "Ship To" Address—an alternate address for you
  • Another address which you specify:
    • In your address book, if you have registered
    • During the checkout process


International Shipping
Unless otherwise specified, international orders are shipped via UPS Worldwide.  If you wish to use an alternate courier, please choose your shipping method when prompted during checkout.  We assess a $50.00 surcharge on all international orders.  If paying via bank wire transfer, a wire transfer fee of $15.00 is also assessed.  The international surcharge and wire transfer fee are in addition to all applicable shipping, handling, duties, and taxes (note:  duties and taxes are typically estimated by the shipping company and included under the shipping cost).  Any additional duties and/or taxes are the sole responsibility of the recipient.   
 
Prices are stated in U.S. Dollars (USD).


Shipping & Handling Charges
Shipping and handling charges are based upon total shipment weight (either pounds or dimensional weight, whichever is greater), type and total number of boxes in the shipment, and shipping method.

Shipping and handling charges are calculated and added to your order total at the time your order is filled.

If paying by credit card, a receipt showing total charges will be mailed to you once charges are made (typically 7 to 10 business days from date of shipment).

If paying using a purchase order, an invoice showing total charges will be mailed to you once your order ships (typically 7 to 10 business days from date of shipment).


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